Effective Date: April 9, 2025
At SmartTech World, we are committed to delivering your orders quickly, safely, and efficiently. We strive to provide the best shopping experience by offering reliable shipping services for your smart tech gadgets.
1. Shipping Locations
We currently ship to the following countries:
- United States πΊπΈ
- United Kingdom π¬π§
- Canada π¨π¦
We may expand our shipping destinations in the future. Keep an eye on our updates for new shipping locations.
2. Shipping Time
Orders are typically processed within 1β3 business days.
Estimated delivery times are as follows:
- USA: 7β15 business days
- UK: 8β16 business days
- Canada: 10β18 business days
Please note: Delivery times may vary depending on product availability, customs, and your specific location.
3. Shipping Costs
We offer free standard shipping on all orders, ensuring that you can enjoy your purchase without worrying about additional shipping fees.
4. Order Tracking
Once your order is shipped, we will send a tracking number to your email. You can use this tracking number to track your package in real-time and stay updated on its progress.
5. Shipping Delays
While we strive to process and deliver orders on time, certain factors may cause delays. We are not responsible for delays caused by:
- Customs clearance: Delays due to customs procedures are beyond our control.
- Incorrect shipping information: If the shipping address provided is incorrect or incomplete.
- Weather conditions: Natural events such as storms, snow, or other weather-related disruptions that can delay logistics.
- Logistics delays: Unforeseen logistical issues by third-party carriers.
6. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date at:
π§ [email protected]
Our customer service team will work with you to resolve the issue promptly. Please include your order number, details of the issue, and any photos (if applicable) to help us process your claim quickly.
Thank you for shopping with SmartTech World! We are committed to providing you with the best customer experience and will do our best to ensure timely delivery of your order.